Frequently Asked Questions
Find the answers to most common concerns!
Shipping
All orders are shipped through USPS Economy and/or Standard shipping, as these are the most affordable options for customers and myself. Please allow for up to 5 business days for your item to be shipped, and afterwards allow up 1-2 weeks for your order to arrive. We do not ship orders internationally at this time.
Digital Downloads
After purchasing a digital product, you will be given access to a download link for you item. Each digital product is restricted to 1 download per customer.
Returns & Refunds
At this current time, we do not accept returns or refunds. If you have any issues with your order please contact me through artbyqueenc@gmail.com or go to the Contact page and fill out the form!